Lifetime Limited Warranty
Norelco Cabinets Ltd. manufactures quality products, built and designed to give you a lifetime of service and satisfaction. Because of our commitment to excellence and to your complete satisfaction, Norelco Cabinets Ltd. hereby warrants to the original purchaser that all products manufactured and sold by Norelco Cabinets Ltd. are free from defects in material and workmanships per the Limited Warranty listed below.
Hinges
Under normal use, the Blum hinges used in Norelco’s products will come with a lifetime warranty. They have a maximum optimal range when fully open (typically 110 degrees). In the event that the door is opened beyond the maximum published opening, product failure may occur and is not covered under this warranty.
Norelco Cabinets Warranty
Drawer Slides
The Blum drawer slides used in Norelco’s products have a static load rating as listed below. User should be aware that the load rating is established with the weight evenly distributed throughout the drawer. Unevenly distributed weight, and/or improper use of the drawer can result in failure of the drawer slide and is not covered under the lifetime warranty.
• Full extension side-mount slides – 100lbs
• Full extension, soft close, under-mount slides – 88lbs
• Blum MOVENTO full extension, soft close, under-mount slides - 88lbs
• Blum MOVENTO heavy duty full extension, soft close, under-mount slides - 150lbs
• King Slide full extension, soft close, push open, under-mount slides - 88lbs
• Heavy Duty King Slide full extension, soft close, push open, under-mount slides - 132lbs
Stained and Painted Finishes
As a member of the CKCA, Norelco Cabinets aims to meet their acceptable performance
standards for protective top-coats. As with any quality finish, the top-coat will wear with age and
use, depending upon the owner’s maintenance of the product. Exposure to abrasive chemicals,
solvents, excessive ultraviolet light, and moisture can cause the finish to fail. Due to the variables
involved in the maintenance of the finish, the Warranty on this aspect of the product is limited to
2 (two) years from the original date of purchase.
When a 5-piece door is painted, the joints will inevitably telegraph through the painted finish. On
some occasions, the joints will open up, thereby developing hairline cracks on the door face.
Since these hairline cracks are a normal characteristic of painted finishes on wood parts, they are
not considered a defect and therefore not eligible for warranty. It is recommended to maintain a
40-50% humidity level in the home for optimal conditions.
Wood Materials
Norelco utilizes both solid and veneered wood materials in its products. Due to normal variations
in the density and graining of wood itself, the same stain applied to another piece of the same
wood species may result in a somewhat different appearance. This variation can be greater when
comparing solid wood to veneers. Additionally, wood species in all finishes will exhibit colour
changes when exposed to light (natural or man-made). It is the general nature of wood to darken
over time. This aging process is not hindered by the finishing process.
Colour variations are also caused by the assortment of minerals found in the earth in which the
tree was grown. The level of mineral absorption will vary in a given piece of wood. All wood
species will exhibit the following attributes: sap runs, knots and pinholes. These characteristics
will occur in varying degrees depending on the type of wood species selected.
This Warranty does not cover the effects of light and aging upon Norelco products, or the natural
features and conditions normally characteristic of the wood, finishing, or manufacturing process.
Additional Components and Hardware: All other components and hardware (other than Blum)
are warranted by Norelco Cabinets Ltd. for a period of no less than two calendar years from the
date of purchase, with the exception of any normal wear and tear on stained wood countertop
edge.
Warping
Norelco Cabinets is a member of the CKCA, and as such, we follow the standards set by the
CKCA which determine the maximum warp for doors. Any warp within these tolerances will be
considered normal and acceptable, and therefore not covered as a warranty issue.
CKCA 4.2.5
Doors - Maximum warp - Doors less than 32” (812mm) in height shall have a maximum deflection
of 3/32” (2.5mm). Any door greater than 32” in height shall have a maximum deflection of 3/16”
(5mm). Doors shall also be installed and aligned so that they are square with the cabinet and can
operate freely without excessive looseness or binding. Installed doors shall have a device
sufficient to hold the door closed.
Norelco Cabinets Warranty
WARRANTY GUIDELINES & CONDITIONS
This Warranty applies only to cabinetry subject to normal and proper use and maintenance as intended. Norelco Cabinets Ltd. will not assume responsibility for any damage, defects, or failure caused by abuse, accidents, improper installation, negligence, extreme temperatures or extreme moisture levels, customer modification or reconstruction, improper storage, or any type of misuse and/or conditions beyond the immediate control of Norelco Cabinets Ltd.
Warranty does not cover expenses incurred while removing, installing, or repairing defective products unless delivery & installation was provided by Norelco Cabinets. In the event of a defect in your Norelco Cabinetry, Norelco Cabinets Ltd. will replace or repair, at their discretion, the defective parts with identical or similar parts of equal value. Replacement products provided under this Warranty may not exactly match original products due to the passage of time, natural aging process, and evolution of Norelco’s product offering.
Due to their continuous improvement efforts, Norelco Cabinets Ltd. reserves the right to change or alter design specifications and materials as conditions require with no notice or obligation to previous or existing products.
CARE AND MAINTENANCE OF YOUR CABINETS
• Clean the cabinet as needed with a lint-free cloth dampened with mild soap and warm water. Dry immediately with a lint-free cloth.
• Avoid using scouring pads or powdered cleansers as these products may scratch and penetrate the surface, allowing food or moisture to enter and cause deterioration of the finish.
• Wipe up spills, splatters and water marks as they occur, keeping the surface dry.
• Norelco will not warranty products that have been cleaned with non-recommended products.
Thermo Foil Product
Foil cabinet components may be damaged by the heat created during the self-cleaning cycle of oven ranges. Please remove white foil components (remove drawers and doors) from the immediate area before using the self-cleaning cycle. Norelco Cabinets cannot be responsible for any warranty on damages incurred by self-cleaning ranges.