Building a new kitchen or taking on a renovation project can lead to many questions. Please connect with us at sales@norelcocabinets.ca if you have any other questions. We are always here to help!
A: It is recommended to ensure that someone is available to meet with you during your time at Norelco.
Norelco's showroom is open to the public during stated hours (and now open on Saturdays 10am-3pm). Email us at sales@norelcocabinets.ca or call (250) 765-2121 to schedule an appointment.
A: Yes! We are proud to partner with Valley First, a division of First West Credit Union to give customized support and to help finaance your dream kitchen! Email norelco@valleyfirst.com for more detail.
A: Norelco Cabinets provides custom cabinetry for residential and commercial projects to clients in the Central Okanagan. We do have a dealer network across Western Canada and California, and you may find the locations HERE. We also export to the Hawaiian Islands. For any questions or inquiries, please email sales@norelcocabinets.ca.
A: No, you will need to make an appointment with one of our designers first, which will take place in our showroom. For the first initial meeting, you will need to bring your measurements or plans, along with appliance specs. Once your job is confirmed, this is when we will come to your home and measure to confirm the project.
A: Yes. With the ability of being a custom manufacturer we can colour match to the paint/stain of your likening. Connect with your Norelco designer to discuss this process.
A: Yes. Your Norelco designer will have good recommendations of suggested trades we typically work with in the industry.
A: No, but we highly recommend getting in contact with Habitat for Humanity who has a Kitchen Salvage Program 250-862-0635. They will dismantle your kitchen and remove it for free, and you will receive a tax receipt.
A: Check out our instructional video by our Installations Manager to learn how to adjust the doors and drawers.
A: We require 50% deposit prior to starting production.
A: The last payment is five days prior to the scheduled delivery of your project. You will either receive an email or phone call for a reminder. We require this payment in order to release your delivery.
A: Please see our Pre-Installation Checklist, which will help avoid any delays in your delivery and installation.
A: No. Installation does not happen the same day as the delivery, as we have teams for delivery and install, unless otherwise confirmed. Please take into consideration, that our teams do not deliver or install during weekends or on stat holidays.
A: No, but we would recommend contacting Kitchen Pro for this service.
A: Clean the cabinetry as needed with a lint-free cloth dampened with soap and water. Dry immediately with a lint-free cloth. Avoid using scouring pads or powdered cleaners as these products may scratch and penetrate the surface, allowing food or moisture to enter and cause deterioration of the finish. Wipe up spills, splatters and water marks as they occur, keeping the surface dry.
A: Unfortunately, finished toe kicks will need to be replaced after they're removed. It is extremely difficult to remove them without them being broken into pieces.
