Dealer Sales Assistant
Norelco Cabinets is a locally owned and operated cabinet manufacturing company celebrating our 50th Anniversary!
We are seeking to hire a new Dealer Sales Assistant to our team! The opportunity to work in our manufacturing facility means you get to be part of a team striving to continue achieving leading edge craftsmanship and award-winning cabinetry.
The responsibilities of the Dealer Sales Assistant are primarily focused on processing Dealer service requests and supporting the Dealer Sales team. These responsibilities include but are not limited to the following:
• Processing dealer service requests including understanding issues, resolving issues, writing service work orders, organizing shipping, communicating with the dealers throughout
• Monitoring email for service/extras/sample inquiries and prioritize their processing
• Monitoring email for new dealer quote requests – tag and input into CRM system
• Running the pre-checks for all new quote requests
• Supporting the Dealer Sales team throughout the drafting and ordering process
• 20/20 Support – cabinet design and estimating with our in-house 20/20 catalogue
• Organizing shipping and LTL freight rates
• Coordinating and maintaining sample kits processing sample kit requests from Dealers
• Enhancing existing and new relationships between Dealers and Norelco
• Troubleshooting and product knowledge with Dealers
• Communicating shipment details with the Dealers
• Assisting Dealer Sales team in creating forms, photocopying, scanning, etc.
• Maintaining Dealer Sales digital file systems
• Updating Dealer Sales CRM systems
• Various other duties as required and assigned
• Strong attention to detail
• Ability to work efficiently both independently and as a team
• Construction or manufacturing background an asset
• Strong organizational skills
• 2020 experience is an asset
If this sounds like an exciting opportunity, please email your resume and references to email@example.com and include the job title of 'Sales & Dealer Sales Assistant' in the subject line of your email. We thank you for your interest. Only candidates selected for interviews will be contacted.